Terms of Service

By accessing or using AmanERP (“the Service”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a valid electronic contract under the Information Technology Act, 2000 (Section 10A) and the Indian Contract Act, 1872.

If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree to these Terms, please do not use the Service.

AmanERP is a cloud-based business operations platform providing financial management, inventory tracking, CRM, HR, and related tools designed to streamline how companies operate.

We are currently in a pre-launch phase. The Service is available through our Founding Member program on an early-access basis. During this period, features, functionality, and availability may change as we develop and improve the platform. We will communicate significant changes to Founding Members in advance.

To use AmanERP, you must:

• Be at least 18 years of age and legally competent to enter into a contract under the Indian Contract Act, 1872.
• Be an authorized representative of the business or organization registering for the Service.
• Provide accurate, complete, and current information during registration.

AmanERP is designed for business use. It is not intended for personal, non-commercial use.

During the pre-launch phase, AmanERP is offered through the Founding Member program under the following terms:

• Early access — Founding Members receive access to the platform before the general public.
• Feedback — we value and expect feedback from Founding Members. Your input directly shapes the product.
• No cost during founding period — the Service is provided at no charge during the founding period. We will give at least 30 days notice before introducing any paid plans.
• No SLA guarantees — during the founding period, we do not provide formal Service Level Agreements. We aim for reliability but cannot guarantee specific uptime percentages.
• Changes — features, interfaces, and functionality may change. We will communicate significant changes to Founding Members.

• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Each organization should maintain one account. Shared login credentials across individuals are not permitted — use team member invitations instead.
• You must notify us immediately at hello@amanerp.com if you become aware of any unauthorized use of your account.
• We reserve the right to suspend accounts that violate these Terms, with notice except where immediate action is necessary to prevent harm.

You agree to use AmanERP only for lawful business purposes. You must not:

• Use the Service for any purpose that is illegal under Indian law or the law of any applicable jurisdiction.
• Attempt to reverse-engineer, decompile, or disassemble any part of the platform.
• Scrape, crawl, or use automated means to extract data from the Service (other than through our official APIs).
• Upload or process data that you do not have the legal right to use.
• Introduce malware, viruses, or any code intended to damage or disrupt the Service.
• Consume resources in a way that degrades the Service for other users.
• Resell, sublicense, or provide access to the Service to third parties without our written consent.

Our platform: The AmanERP software, its design, user interface, documentation, and all related materials are our intellectual property. Your use of the Service grants you a limited, non-exclusive, non-transferable license to use the platform as intended. The AmanERP name and logo are our trademarks.

Your content: You retain all rights to the data, content, and information you input into AmanERP. We do not claim any ownership rights over your data.

You own your data. This is a core principle at AmanERP.

• No lock-in — you can export your data in open, standard formats at any time through the platform’s built-in export tools.
• Limited license — by using the Service, you grant us a limited license to process your data solely to provide, maintain, and improve AmanERP. This license terminates when you stop using the Service.
• No selling — we will never sell, rent, or trade your data to third parties.
• Post-termination — after account termination, you have 90 days to export your data. After this period, your data will be deleted.

For details on how we handle personal data, see our Privacy Policy.

We aim to keep AmanERP available and reliable, but during the founding period, we provide the Service on a best-effort basis. This means:

• We do not guarantee specific uptime percentages during the founding period.
• We will provide reasonable advance notice for planned maintenance whenever possible.
• We will communicate promptly about any significant outages or disruptions.

Formal SLAs with defined uptime guarantees will be introduced when AmanERP moves to general availability.

To the maximum extent permitted by applicable Indian law:

• The Service is provided “as-is” during the founding period, without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data loss.
• Our total liability for any claim arising from or related to the Service shall not exceed the total amount you have paid us in the 12 months preceding the claim, or ₹10,000, whichever is greater.

Nothing in these Terms excludes or limits our liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded under the Consumer Protection Act, 2019, the Indian Contract Act, 1872, or other mandatory provisions of Indian law.

By you: You may stop using the Service and close your account at any time by contacting us at hello@amanerp.com.

By us: We may terminate or suspend your account with at least 30 days written notice via email. In cases of material violation of these Terms, we may suspend access immediately, with notice provided as soon as practicable.

Effect of termination:

• You will have 90 days after termination to export your data using the platform’s export tools.
• After the 90-day export period, your data will be permanently deleted in accordance with our Privacy Policy.
• Provisions that by their nature should survive termination (intellectual property, limitation of liability, governing law, data export period) will survive.

We believe disputes are best resolved through dialogue. If a dispute arises from these Terms or your use of the Service:

1. Good-faith negotiation — both parties will attempt to resolve the dispute through direct discussion within 30 days.
2. Mediation — if negotiation fails, either party may refer the dispute to mediation under the Mediation Act, 2023.
3. Courts — if mediation is unsuccessful, either party may approach the competent courts.

Nothing in this clause prevents either party from seeking urgent interim relief from a court where necessary to prevent irreparable harm.

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Indian Contract Act, 1872, and the Consumer Protection Act, 2019.

Subject to the dispute resolution process above, the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction over any disputes arising from these Terms.

We may update these Terms from time to time. When we make changes:

• We will provide at least 30 days notice via email before significant changes take effect.
• We will update the “last updated” date at the top of this page.
• Continued use of the Service after the notice period constitutes acceptance of the updated Terms.
• If you do not agree with the changes, you may close your account and export your data before the changes take effect.

• Severability — if any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
• Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between you and AmanERP regarding the Service.
• No waiver — our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
• Assignment — you may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to you.